Question

Do I need to pay for my plan if I'm not using it?

  • 6 April 2020
  • 1 reply
  • 20 views

I have purchased the monthly line rental for ID and I’ve been situated in the UK.

But, I have moved back to be with my family in Hong Kong at this time and I have switched off my mobile data and put my phone on airplane mode since I have reached, so I have not been on roaming or used any of ID’s services abroad ever since. 

I trust that I will not be returning to the UK and using ID Mobile’s mobile phone data services anytime soon, probably until September this year. So if that is the case, could I not pay for any of the services as I am not using them temporarily?


1 reply

Userlevel 3
Badge +5

@reen2202 

Thanks for getting in touch. 

I have sent you a private message. 

 

Aklima

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