So I have a plan with unlimited texts however my bill this month has an extra charge of £10 for text messages? How can I speak to someone to sort this out
Thanks
Anna
Userlevel 4
+2
Hi
Welcome to the iD Community.
We find that some phones convert SMS messages into MMS messages if they reach a certain character limit or even if there has been an emoji used within the message. Was any of those used?
Regards,
Pav
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