On Monday 7th September you told me via text that my final bill would be £91.84
Then on 15th September you said that my final bill would be £129.24?
I have cancelled my contract but how can you justify such a big rise in the final bill? This has reinforced my decision to leave ID Mobile, always just out for your money with 0 customer service.
You’re a phone network who don’t even have a helpline you can call? haha hilarious!
Best answer by Mohammed
View original
+10
Hello
The text states your termination fee not your final bill.
Your final bill is made up of your termination fee + any bills outstanding and add-ons/usage.
Thus why the price is higher than what you expected.
Mohammed
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