Best answer by Mohammed
View originalFinal demand letter for iD
We can be contacted via our Customer Services over the phone, our Live Chat Team or over on Social Media (Facebook/Twitter).
You can also try contacting from a friend or families handset/landline.
We'd recommend contacting us as soon as possible.
Mohammed
I was trying to contact you to make payment. A FINAL DEMAND LETTER FROM ID MOBILE addressed to my husband's ACCOUNT arrived ony yesterday.  The sum card was lost months ago. I tried to ring all the numbers stated on the letter but NO ANSWER. I also cannot open his account as it was discontinued. I can get this sorted ASAP if you give me the contact number to contact you. Please see details: Â
Renante Fernando
Address: 28 Kilmory Gardens Belfast BT5 7GD
Mobile number: 07525400019
Â
Christine FernandoÂ
Â
Â
Â
Hi
Welcome to the iD Community.
I’ve sent you a direct message with further information.
Pearl
Hi,Â
I have just received a final demand letter for my sons' sim only deal. He only had it for 1 month that he couldn't use, as the mobile was locked to another network. We visited the store and rang on numerous occasions to try and keep the existing number but was told we couldn't do this and it would be best to get a new phone with a new sim card and number. We were told to cancel the old sim card as it was on a rolling month to month with no contract. So he now has a new ID phone with a sim card. But we have just received a final demand letter and debt recovery letter but cant get through to anybody to sort this out.Â
Please help.Â
Â
Kind regards
Hi
Â
Cheers,
Will
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more