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Have been stranded abroad due to Covid-19 just arrived in the UK

  • 16 August 2020
  • 5 replies
  • 35 views
DodoIsaacs
Rank

Hello

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Best answer by Will 20 August 2020, 12:45

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5 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hello @DodoIsaacs,

 

Is there anything you needed help with? Could you please provide a bit more information into your query.

 

Mohammed

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DodoIsaacs
Rank

Hello there again what I'm saying is I have been abroad stranded due to Covid-19 restrictions as many countries went into lockdown. I've been trying to get hold of ID personnel so that I explain. This led to me failing to pay my accounts and I haven't been working for 5 months but fortunately I just managed to get a repatriation flight to the UK therefore promise to start to pay on my pay day

Will
Rank
Userlevel 6
Badge +8

Hi @DodoIsaacs,

 

Have you still got access to your services or have you been cut off due to the failed payments? Please let us know either way, and if you have had restrictions placed on the line, we’ll work to have them removed.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
DodoIsaacs
Rank

Not yet but have received numerous letters which I found upon arrival in the UK just finished my 14 days quarantine. Have tried calling ID customer service so that I speak to a member of staff but couldn't manage. I really want to get hold of them so that I let them know that will start paying end of October. Will pay the whole balance for the 2 phones I got that is being S10+ and Huawei. 

Will
Rank
Userlevel 6
Badge +8

Hi @DodoIsaacs,

 

I’ll drop you a Private Message now so that we can get an agreement set up for you.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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