Question

high first payment

  • 5 August 2019
  • 1 reply
  • 78 views

my new plan is £29.99 a month I’m being charged £51 with no add ons. why is this happening


1 reply

Userlevel 2
Badge +5
Hi @jessicakrzysiak,

We are sorry to hear about the issues that you have had with the billing on your account.

I would advise that you contact our Live Chat Team HERE to discuss your billing issues.

You can view a full breakdown of your bill via the iD App or your iD Account.

Kash

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