How can I pay my bill?

Direct Debit:

If you haven't done so already, we'd recommend you set up Direct Debit on your account. It's the easiest way to pay your monthly bills, and it's all done automatically - so no more payment dates to try and remember! Each Direct Debit payment is taken on or around 14 days after your bill is issued.

To set up Direct Debit, log on to the iD Mobile app or My Account online, go to the 'My Billing' page, and select 'Manage my Direct Debit'. Then simply follow the instructions on the screen.

Manual payment:

If you'd prefer to make manual card payments, you can do this by logging in to the iD Mobile app or My Account online, going to the 'My Billing' page, and selecting 'Make a payment'. Then follow the steps shown on the screen and click submit.