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How do I stop the pointless 'you have a bill' texts from iD every month?


Yes, I know its not marketing etc. and not covered by GDPR, but is there a way to disable the monthly texts reminding me I have a bill? I can check this easily by logging into my account and don't need a monthly nag reminder. A minor annoyance I know but it is still annoying 🙂.
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Best answer by Ryan 31 July 2018, 14:52

Hi @Symo,

Welcome to the iD community!

Unfortunately there isn't a way of stopping these reminders. They are there as a way of notifying our customers that the bill is ready which is especially helpful to those who make a manual payment each month.

I can only think of blocking the number from within your phone settings as being the best way to stop them. I hope this helps!

Ryan.
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Userlevel 6
Badge +6
Hi @Symo,

Welcome to the iD community!

Unfortunately there isn't a way of stopping these reminders. They are there as a way of notifying our customers that the bill is ready which is especially helpful to those who make a manual payment each month.

I can only think of blocking the number from within your phone settings as being the best way to stop them. I hope this helps!

Ryan.
Bah. Would be nice to have the option to turn this off for those of us who don't need reminding every month.
Userlevel 5
Badge +6
We'll certainly take that on board @Symo, hopefully it can be included as a feature as we expand upon our options available in the ID Mobile app in the future.

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