Question

i cant afford my bill

  • 6 April 2020
  • 3 replies
  • 81 views

Hello 

 

I have just received a letter from you guys saying that if I don’t pay my bill in 7 days it’s going to effect my credit rating etc 

as there is a pandemic going on at the moment it is very hard for me to get income that I need to survive so I am unable to pay my bill yet, I have always been on time with my bills in the past and I would appreciate if you could please be understanding at this scary time 

 

could you please give me some information on how I can maybe pay the bill later on when all of this pandemic has gone as I can’t get through to your customer service line either due to covid19 

 

thankyou 

 

katie beck 


3 replies

Userlevel 3
Badge +5

@Katiebeck 

I have sent you a private message. 

 

Thanks 

Hello I got a letter saying I need to pay my bill but I don’t get payed till Friday so I can pay it then 

Userlevel 3
Badge +5

Hi @Lwheatley 

I have sent you a private message with more details. 

Regards

Aklima

 

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