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i have been disconnected

  • 15 March 2019
  • 4 replies
  • 166 views

I lost my job and my partner all in the same week and unfortunately meant I became behind on my phone bill and now it says ive left id mobile and ive been blocked. ive now paid what it said I owed and im still not reconnected I don't want to leave id and would like to be reconnected again is this possible
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Best answer by Gregor 15 March 2019, 22:13

Hi @samantha0309

I would recommend you to email  along with:

  • Your full name
  • Full address with postcode
  • Mobile Number
  • Email address

Include there your Community Username and a link to this topic.

They will be able to view your ID Account and advise you from there.

Kind Regards

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4 replies

Userlevel 8
Badge +9

Hi @samantha0309

I would recommend you to email  along with:

  • Your full name
  • Full address with postcode
  • Mobile Number
  • Email address

Include there your Community Username and a link to this topic.

They will be able to view your ID Account and advise you from there.

Kind Regards

Thankyou very much

I am the same payed balance and told wont be reconnecting me

Userlevel 7
Badge +9

Hi @Mickyboy2,

I can see we have replied to another post that you commented on. Please get back to us on your post and we can continue to offer support. Thank you.

Ryan

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