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i have been disconnected

  • 15 March 2019
  • 4 replies
  • 208 views
S
I lost my job and my partner all in the same week and unfortunately meant I became behind on my phone bill and now it says ive left id mobile and ive been blocked. ive now paid what it said I owed and im still not reconnected I don't want to leave id and would like to be reconnected again is this possible
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Best answer by Gregor 15 March 2019, 22:13

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4 replies

Gregor
Rank
Userlevel 8
Badge +9

Hi @samantha0309

I would recommend you to email  along with:

  • Your full name
  • Full address with postcode
  • Mobile Number
  • Email address

Include there your Community Username and a link to this topic.

They will be able to view your ID Account and advise you from there.

Kind Regards

I am not iD Mobile employee but I am here to help anyone as best as I can.
S
Thankyou very much
Ryan
Rank
Userlevel 6
Badge +10

Hi @Mickyboy2,

I can see we have replied to another post that you commented on. Please get back to us on your post and we can continue to offer support. Thank you.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
Mickyboy2
Rank

I am the same payed balance and told wont be reconnecting me

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