iD is telling me that due to texts I have received an additional £4.50 from my original £5 bill. So in total I have to pay £9.50. I'm not sure why it is taking £4.50 although I still have a remaining 4988 texts out of 5000. Can someone tell me why this is happening and how it can be removed from my bill?
Best answer by Ryan
Hello I have the same issue, i know for sure I didn't subscribe to any kind of subscription I'm very weary of them. But I've received a message from an 82450 number which said " To access your latest horoscope and check your stars this week, visit our site at www.psychicpalace.co.uk/login email@example.com 02033184816 I am so cross and angry I didn't sign up for this so how can it happen. How do I stop this as there's no way to cancel I'm confused and annoyed. Please can someone help me I won't be able to afford this again I'm scared it will keep happening. How is it even legal for them to do this
This is unfortunate to hear. If you have had no joy in cancelling this with the SMS horoscope service provider yourself, you can input the phone number 82450 into this database to file a complaint: https://psauthority.org.uk/for-consumers/service-checker
I hope this helps.