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I made a payment unnecessarily and require a refund, how do I go about it

  • 22 October 2020
  • 1 reply
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A
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Hello, I made a payment, because I got a text message my direct debit was going through (turns out, it was fine :S), so I made a payment of £5 unnecessarily and would like the refund back to my account. There is no one to call and all routes to help point me here. What information do I need to provide to get this achieved?

 

Kind regards.

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Best answer by Will 27 October 2020, 11:12

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Will
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Hi @Ash1212,

 

We’ll drop you a Private Message now to assist you with refunding that £5 back.

 

Will

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