Incorrect bills for July And August

  • 4 September 2019
  • 1 reply
  • 86 views

Hi on January I got a new IPhone which I had to pay every month with ID card. It’s says on the contract that I had to pay £45 every month. And last 2 months which are ‘July and August the bill was £87 and the last one which is now £121 for a month.Please can you solve this problem,because I am starting to get worried because this is not right.

1 reply

Userlevel 7
Badge +10
Hello @Violeta Vasileva,

I've moved your post here to a new topic.
Please refrain from bumping old topics or posting on topics with a separate issue.
You can instead start a new topic if you have your own issue you needed support on which isn't already open on the community ☺️

I'm sorry to hear you're having issues with your bills.
Have you tried viewing the bills on the app to see what the additional charges are? As our bills are itemised and you should see a full breakdown of the billing.

Can you check this for us please?

Mohammed

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Why iD Mobile?