I need to increase my credit limit but the call center 7777 is closed. Can you please advise how I can increase it as I am running out and it is topped at GBP25. Thank you
Best answer by Rory
View originalI need to increase my credit limit but the call center 7777 is closed. Can you please advise how I can increase it as I am running out and it is topped at GBP25. Thank you
Best answer by Rory
View originalThank you very much Rory this is really helpful
Thank you for your reply Ryan. It is the cap and no, it cannot be done Over the app I don’t  think as the wheel is capped at £25. How can I increase it? Buying a data add-on? I will spend a full month abroad and with roaming charges it will be consumed rather quickly.Â
thank youÂ
Hello
Your credit limit isn’t something that we can increase, however your bill cap can be adjusted if this is what you’re referring to instead? Please try to log into your account online or through our app to make a change to your bill cap.
Ryan
HiÂ
You can do both of these things in the iD Mobile app.
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Let us know if you have any trouble at all!
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Thank you,
Rory
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