Question

Lost details

  • 7 September 2018
  • 5 replies
  • 89 views
Louisew27
Rank
I had an account with yourselves years ago. I think i had 2 accounts. You are still taking money from my bank account??

5 replies

Mohammed
Rank
Userlevel 7
Badge +10
I had an account with yourselves years ago. I think i had 2 accounts. You are still taking money from my bank account??

Hello @Louisew27,

Are you no longer using the services for this?
Have you contacted us to cancel the services?

Mohammed
I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Louisew27
Rank
I havent used this service for years and im still paying for it.
Can this issue be resolved ASAP
Ryan
Rank
Userlevel 6
Badge +10
Hi Louise,

We would require you to contact us to have the account cancelled. The quickest way would be via our Live Chat feature which can be found by clicking here.

Alternatively, I'll send you a PM with alternative methods of contact in order to have this resolved.

Ryan
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Louisew27
Rank
Please send a pm for an alternative contact - email
Ryan
Rank
Userlevel 6
Badge +10
Hey @Louisew27,

We don't have one available for your request I'm afraid. Please refer to our previous message or follow the contact steps sent to you via PM.

Thanks,
Ryan
I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.

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