Question

Lost phone


I need to cancel my daughters phone as she has lost it.
mobile number -removed-

many thanks
emily

2 replies

Userlevel 8
Badge +9
Hi @Bella .

For your and your daughters privacy I would recommend you to remove the phone number as it is publicly visible to anyone accessing the community.

Regarding your enquiry. I would strongly recommend contacting iD Mobile directly through live chat using this link.

Alternatively you can block your SIM using Account registered to your number. There is an option to block it in the "Services" section. You can use mobile app or my.idmobile.co.uk website to do it.

Below I have uploaded a screenshot to help you find it.




Kind Regards
Userlevel 2
Badge +6
Hi Emily, we've removed the number for you now.

It appears that you have also contacted us via Social Media to make your request and this has been done.

-Phil

Reply


Why iD Mobile?