Question

Lost sim, phone number, need to pay.

  • 23 April 2020
  • 4 replies
  • 50 views
jiim
Rank

I lost the mobile that had the sim about two months ago, I don’t know what its phone number was and I’ve just recived a bill.

 

I don’t know how to pay the bill as I have no phone number or account to log into.

4 replies

A
Rank
Userlevel 3
Badge +5

Hi @jiim 

I have sent you a private message with more information.

Regards

Aklima 

Please do not message me directly, as this is currently not being monitored.
ahomc80
Rank

I lost my phone/sim and dont knpw the phone number as i have never used it, i have an outstanding payment of 12.00. I would like to know how to pay it and would like to cancel the contract.

ahomc80
Rank

 

I’ve lost my sim and don’t know my number but need it to pay my outstanding bill. How do I find out what my number was as you need it for all automated services and the call centre is closed..

Ryan
Rank
Userlevel 6
Badge +10

Hi @ahomc80,

We will send you a PM now due to the issue you are having with not knowing your number.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.

Reply


Terms & Conditions
Why iD Mobile?