Question

mobile data

  • 18 November 2020
  • 1 reply
  • 9 views
Loulou68
Rank

When I check my data allowance on the app it keeps changing so literally one minute it says 0.4g then 0.9g the next. It did this last night and again this morning so I don't know what is correct, really annoying.

 

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1 reply

Michelle
Rank
Userlevel 5
Badge +8

Hi @Loulou68 

 

If you try closing the app, turning off Mobile Data then turn on WiFi.

 

Please can you then check your allowance, please let us know if you are still seeing different amounts of data and we'll take a look into this further for you.

 

Thanks

Michelle 

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