I have paid my bill twice, please can some one arrange a refund for me?
Best answer by Kevin
View originalBest answer by Kevin
View originalHowdyÂ
Did you manage to speak to us and get this resolved?
If you could get in touch with us either through:
Dialling 0333 003 7777 for our Customer Services Team.
Reaching our Live Chat Team here: https://www.idmobile.co.uk/help-and-advice/contact-us
Contacting our Social Media Team on Facebook or Twitter
If you're choosing to email us, please include in your email your iD Community username, your full name, home address and postcode, mobile number, and email address.
Providing you have an active Direct Debit open with us, then we'll be able to refund the money back to your account within 3-5 working days.
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