Hi,
I recently returned from Australia and upgraded my ID mobile contract to 20GB / month.
I had an outstanding 500MB rolled over from my previously month which gave me 20.5GB total.
I checked my account 2 days ago and was astounded to see I only had 4GB remaining. This is despite being indoors with WiFi the majority of the day due to the current restrictions on movement. This morning I was notified I have 0GB left.
Apparently I have used 20.5GB of data in 23 days, including 4GB in under 48 hours. To put in to context, on my old contract I would only use 6/7GB a month at most.
Any ideas? Really not happy with ID mobile - given I’m on a one month rolling contract I think I’ll be looking for a new provider soon.
Cheers,
Joe.