Noticed the account runs from the Sunday even though I didn't have the SIM so couldn't possibly use it.
Why don't ID charge from SIM activation as other providers do?
I've lost 3 days in the first month, which is also a short month!
Also, old number transfer took 64 hours even though being assured that it would be within 48 hours, had a ridiculous discussion with customer services when chasing at around 58 hours who kept repeating that it would be completed within 48 hours, but didn't understand the point that that time had passed.
Not the best of starts.
Best answer by Ryan
I fully understand your frustration with this, it's just our normal practise for the contract to start once it is accepted, as this is the date of when your agreement with us starts. It's not possible to change this I'm afraid.