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New contract payment date

  • 17 April 2019
  • 1 reply
  • 216 views

Hi
I have just bought my son his first phone and have bought contract before his birthday on Monday next week. Please can you tell me when his month contract would start as he hasn't received his phone yet. Does it start as soon as you activate the Sim card?

Thank you.
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Best answer by Gregor 18 April 2019, 12:33

Hi @Juice76

Sim Cards purchased as new contracts are activated automatically upon shipping. Your bill usually start 48h after purchase date. After you pay your first bill you can adjust the date when you want to be charged for the contract using ID Mobile App or my.idmobile.co.uk website.

I hope that's clarify things for you. Let us know if you need any more help.

Kind Regards
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Hi @Juice76

Sim Cards purchased as new contracts are activated automatically upon shipping. Your bill usually start 48h after purchase date. After you pay your first bill you can adjust the date when you want to be charged for the contract using ID Mobile App or my.idmobile.co.uk website.

I hope that's clarify things for you. Let us know if you need any more help.

Kind Regards

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