Solved

New contract start date

  • 27 June 2018
  • 1 reply
  • 692 views

Hi - I just signed up for a monthly contract with ID as I am returning to the UK for a few months.

I was being very organised and ordered the SIM card to arrive early not realising bill payments would start immediately. I thought I would be able to activate the card on arrival in the UK.

I am still overseas and not needing the phone contract to start till I arrive in early July.

Is it possible to change the start date of my monthly contract?

Thank you

P.S I can provide further details of my account information.
icon

Best answer by Ryan 28 June 2018, 13:58

Hey @evland,

Welcome to iD Mobile!

It is not possible to change your contract start date I'm afraid. If you need any further assistance with your new contract then please let us know.

Ryan
View original

1 reply

Userlevel 6
Badge +6
Hey @evland,

Welcome to iD Mobile!

It is not possible to change your contract start date I'm afraid. If you need any further assistance with your new contract then please let us know.

Ryan

Reply