I'm being charged for a monthly SIM plan from today, but I have still not received my SIM card; this can't be right.
How do I get this changed so that I am not paying for a SIM that I can't use because it has not arrived.
My father was charged for 8 days prior to his SIM arriving but he didn't want to complain; I do & don't want to pay for something I am yet to receive.
Unblocked sim for now until I receive new sim
Userlevel 4
+10
Hi there
We’ll send you a private message here now so that we can look into your delivery issue.Â
If for any reason there has been a significant delay, we’ll be happy to credit your account so that you’re not left having to pay for something you’ve had no access to.
Userlevel 4
+10
Hi there
Do you need our help with anything? If so, could you elaborate on what you meant by the above?
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