PLEASE CONTACT US AS YOU ARE NOT PROVIDING US SERVICE AND WE CAN’T GET THROUGH TO ANYONE BUT YOU ARE TAKING OUR MONEY
No service for 7 days and can't access Live Chat
THIS IS OUTRAGEOUS!!! My son’s phone does’t work on 4G only, for days now only on wifi - and you are completely impossible to contact...please call us asap his name is Raphael and the bill is in my name Claire Seeber REMOVED
Userlevel 7
+10
Hello
Sorry to hear that. Please avoid using all caps on the community.
We’re more than happy to help look into any issues you’re having.
What issues are you having with accessing Live Chat? Have you tried waiting on the page until an agent becomes available?
Could you give us more information regarding the no service please? - Can he make calls/send texts? Or is the issue data relayed only?
EDIT: I’ve just merged your posts together.
Mohammed
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