Question

Out of plan minutes (domestic)

  • 14 June 2019
  • 1 reply
  • 119 views

I have been charge two £1 out of plan charges for a domestic call on the 9th June and I have minutes left. Why? This has happened previously with data! Please fix!!!!! It’s all adding up now

1 reply

Userlevel 2
Badge +6
Hi Sarah, have you made calls to an 0870 number, premium number or a number not included in your allowances? 01/02/03 + standard mobile numbers.

You should be able to check this on your itemised bill to find out.

Phil

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