I have tried to call on many attempts, I am very concerned and disappointed as to why I have been overcharged amount of £36.50 on the 1st of May 2019 and 30th of May 2019. My contract ended and I require to know as to why payment is still being taken. My mobile number is: 07848 821927. Please help me resolve this issue.
Thank you
Regards
Sadna
Userlevel 4
+10
We're sorry to hear what's happened there
Though in order to help you with this we will need to speak to you directly. There could be a number of reasons why you've been charged here so no general answer would cover it.
If you could get in touch with us either through:
Dialling 0333 003 7777 for our Customer Services Team.
Reaching our Live Chat Team here: https://www.idmobile.co.uk/help-and-advice/contact-us
Contacting our Social Media Team on Facebook or Twitter
Thanks
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