Question

overdue bill

  • 3 April 2020
  • 2 replies
  • 53 views
LJ98
Rank

hi my name is louis and I got a letter saying that I have a outstanding balance and I tried to ring but the offices are shut due to coronavirus and I want to set a payment up for the 27th of april 2020 to pay this bill in full and clear the debt thanks.

2 replies

Gregor
Rank
Userlevel 8
Badge +9

Hello @LJ98 

 

You can pay your bill using your online Account or iD Mobile app as well. In the current situation I think this will be the easiest and quickest way for you. When you login to your Account and head over to the "Billing" page you should have "Make a Payment" button there. Double check if this is for the bill that you would like to settle and continue with few simple steps to finalize it. 

 

Kind Regards 

Gregor

I am not iD Mobile employee but I am here to help anyone as best as I can.
Nikhil P
Rank
Userlevel 8
Badge +3

Thanks @Gregor. 

Hi @LJ98,

I’ve sent you a direct message with some information on who you can contact, to help you organise payment. 

Thanks,

Nikhil

iD Community Manager

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