Hi - my PAC code I was given isn’t working and my final bill is wrong. I have sent in a complaint and I have also cancelled my direct debit. I know this is probably wrong but there is no way of speaking to someone - live chat isn’t even working. Can anyone help me???
i know were in the midst of a pandemic …… but lots of other workplaces are functioning - I feel ID mobile need to get things together.
Best answer by Rory
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+6
Hi
However, I’ll get somebody to drop you a private message shortly and we’ll take it from there.
Thank you,
Rory
I have spoken to someone who has said that I have lost my number. Also the final bill is wrong - I’m really not happy with ID mobile! This is my work phone and I have to email all my contacts my new number. I am withholding payment of my last two bills until the complaint is dealt with.
trying to speak to someone is impossible and the live chat is not helpful. I know we’re in a pandemic but they surely could have sorted something by now. I’m now awaiting for their complaints department to get back to me.
I shall not be recommending them
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