Question

Paid bill but services not working still

  • 10 July 2020
  • 1 reply
  • 101 views
Shayshay1
Rank

I have paid my bill and my services still haven’t come on 

1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hello @Shayshay1,

I’m sorry to hear that.

This usually happens if the account was passed to a Debt Collection Agency and the payment was made to us directly instead of through them.

 

Have services now been restored?

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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