paid my bill and no network

  • 3 April 2020
  • 8 replies
  • 140 views

Userlevel 1

Hi today I mean to pay my bill I paid on the app and still have no network or internet access when I call somebody it says you cant make any calls right now because you have an outstanding bill to pay of 0,00... doesn't make sense I need my network back asap...


8 replies

Userlevel 1

 

 

Userlevel 1

Wtf guys this ID network is shit pay what 

 

Yes I am the same no phone but paid a bill u r quick enough to take money but takes the piss putting yr phone back on lmlao 😁

Badge +10

Can I draw everyones attention the words PENDING in the below! 

Although the payment is made it would seem it has not yet cleared…..

QUESTION is how long does it take for the payment to clear so services are resumed?

Can I draw everyones attention the words PENDING in the above! 

Although the payment is made it would seem it has not yet cleared…..

QUESTION is how long does it take for the payment to clear so services are resumed?

 

Number of members are in the same situation for a while now I have seen this happen numerous times and have no answer myself why a system can take payment and still no service.

I have the same problem ….

Have you fix it??

Userlevel 3
Badge +5

Hi @cristi87 

Sorry to hear this. 

Have your services been restored? 

 

Regards

Aklima

Did the issue get fixed mine is the same

Userlevel 7
Badge +10

Hello @Jcathro08,

I’ll PM you with how we can sort this.

 

Mohammed

 

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