I recently switched from pay monthly to PAYG. I have a final bill of £13 to pay. Normally I'd be able to call and pay over the phone but I can't at the moment as the call centre is closed.
The £13 is now overdue.
I can't make payment through the app or the website as it is taking me to the sign in page when I try to view the bill, it's a constant circle.
How can I pay what I owe?
Thanks for getting in touch.
You should still be able to make payment via the IVR.
You can call 7777 from your phone and select the payment option.
Hope this helps
Thanks
I can't unfortunately. The account is now PAYG so I'm unable to make payment via the phone system.
Hi
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Pearl
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