Question

Payment made but suspension not lifted

  • 2 January 2021
  • 1 reply
  • 47 views
SIR MARC
Rank

I paid my bill yes it was overdue but I paid it on Friday 1st January 2021 I was then able to phone and text I made an important call today 2nd January 2021 and not long after that I had a text message from ID saying my contract is now suspended due to non payment and all day I have been unable to make calls or send a text  all day why is the suspension placed in the first place especially as the payment was made via the ID app

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1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hello @SIR MARC,

I’ve replied to you elsewhere on the Community.

Can you confirm if this has since been lifted?

 

Mohammed

 

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