I just saw in my credit report that i own 6 pound to ID Mobile, i uset to have ID number until i did transfer it to other netowrk.
And now i am unable to make that payment, can someone help me with how to make the payment, please. As i understood costumer departament its not working.
Please contact Live Chat team are available for account related support.
They’re available between 9am – 8pm Monday to Friday and 9am- 6pm Saturday and Sunday.
Unfortunately, were working on a reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as `available`. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available. No need to refresh the page, this will happen automatically.
Hi my payment was meant to be taken out on the 27th of June but because it was a weekend they didn’t take it out and was meant to take it out yesterday but it still hasn’t been taken out! Just wondering if anyone knows why
Hi @Demi12, We are sorry to hear about that! The payment should have been taken from your available bank balance the next working day following on from a weekend. As we’re a few days past that now, can you see this since posting your message? If not, please contact our Live Chat Team here so we can check out your phone account. Ryan
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