Placing my account on hold

  • 30 June 2020
  • 3 replies
  • 82 views
D
Rank

Is there any way to put a phone number (SIM) on hold for a short period of time - like a switch on/off?

3 replies

Ryan
Rank
Userlevel 6
Badge +10

Hey @DisaBennett,

When referring to “on hold”, do you mean to keep the contract active, but placing the services and bills on hold? If so then I’m afraid this isn’t something that can be done. Sorry!

Ryan

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teenagersareawful
Rank

A feature like this would be so incredibly helpful to parents as a sanction for teenagers

Michelle
Rank
Userlevel 5
Badge +8

Hi @teenagersareawful 

 

We are always looking to improve the services we offer; we do appreciate your feedback.

 

Michelle 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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