Question

Received a message about bill capping

  • 17 June 2020
  • 2 replies
  • 60 views

My mother is having a message regarding bill capping when trying to use her mobile. She has paid her bill and is unable to use the phone. Please let me know how to rectify this as she is elderly and relies on her mobile.

Thank you

Janet Lloyd


2 replies

Userlevel 4
Badge +2

Hi @Lloyd41 

Welcome to the iD Community.

I’m sorry to see this post was not responded to.

Has this issued been resolved or you still need someone to look into this?

Thanks,

Pearl

It's been resolved, thank you.

Reply


Why iD Mobile?