Recently got ID

  • 16 November 2018
  • 3 replies

I joined ID 3 days ago, I’m within the 14 days cooling period however I want to change to a higher tariff. Do I have to return the phone or ID can just change it? Any advise welcome.

3 replies

Userlevel 1
Badge +6
Hi Dannymtha,

Did you purchase a SIM-only or handset deal with us?

Hi Jade,

i got got the iPhone 8 deal at £25.99 P/M but in hindsight should have got the £28.99 with 2GB. Please advise if this is possible to change at this point?
Userlevel 4
Badge +6

Hi Dannymtha, you can look at plan change options using the iD app or
If you have any trouble finding the plan you are looking for, please email us for more help.