Question

Recently got ID

  • 16 November 2018
  • 3 replies
  • 107 views

I joined ID 3 days ago, I’m within the 14 days cooling period however I want to change to a higher tariff. Do I have to return the phone or ID can just change it? Any advise welcome.

3 replies

Userlevel 1
Badge +6
Hi Dannymtha,

Did you purchase a SIM-only or handset deal with us?

Jade
Hi Jade,

i got got the iPhone 8 deal at £25.99 P/M but in hindsight should have got the £28.99 with 2GB. Please advise if this is possible to change at this point?
Userlevel 4
Badge +6

Hi Dannymtha, you can look at plan change options using the iD app or my.idmobile.co.uk.
If you have any trouble finding the plan you are looking for, please email us for more help.

-Phil

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