I have paid my bill in full & my services are restricted… can anyone help with this please?
Hi,
Please could you confirm if this has been resolved?
If not please get in touch.
Aklima
Same as me
Hi
Welcome to the iD Community.
Sorry about the issue you’re having.
If your account was barred, it can take a few hours for the bar to be lifted.
If it doesn’t work, can you please try a few things to see if we can get back your services.
- Turn OFF your phone
- Remove the SIM card out of the slot
- Clean the SIM card
- Place it back in the SIM slot
- Turn your phone back ON
Please let us know how you get on.
Thanks,
Pearl
Reply
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