I ordered a sim only sim card from you. I never used or registered it and cancelled before it arrived as it was delayed in getting here.
I chatted online with one of your agents who cancelled the account for me.
I am still getting emails saying my bill is ready etc.
The account was never used so there should be nothing to pay or refund.
I have no wish to set up an online account just to sort this.
In order to ensure you don’t take any money from my account I have cancelled the DD.
Please just cancel the account and remove my details from your database.
