Two days ago I received a message saying I had used all my data (1.3GB) and I need to purchase more.
This is bizarre because my usage and behaviour has not changed. I normally use no more than 100MB per month and rollover 900MB. At home and work I used WiFi and when comuting I use WiFi on the train. Outside of those I run my Gmail app, Facebook, Met Offie app, National Rail app and Whatsapp on mobile data. There is NO background updating of my apps. I NEVER, for example, download Whatsapp videos or pictures except on WiFi. I don't stream audio or movies. My phone usage is as basic as it comes in the 21st century.
Yet I was told that I used 1.33GB of data in a month! Yesterday I bought an add-on of 100MB and today my allowance was refreshed but even before the day is over it is already showing that I have used 300MB - triple what I would normally use each month. Something is terribly wrong. These figures are just not correct.
Is it possible please for me to get a detailed list showing how much data I have allegedly used each day during the billing period?