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Debbie Perrin
Best answer by Mohammed
View originalBest answer by Mohammed
View originalCustomer service unavailable due to Covid; I can’t register with my account. How do I know my final bill and how do I pay? Direct debit just cancelled!
Hi
What happens when you do try to register for an account; are you faced with any error message at all?
Ryan
I have the same issue. I have cancelled my account and direct debit and just received a final bill from id with no way to pay it. And no one to contact.Â
Any suggestions?
Hello
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You can call 0333 003 7777 and wait for the message to finish advising call centres are closed, after that, enter the iD number and select Option 2 for billing and payments, then option 2 again to make a manual payment via out Automated payment system.
Mohammed
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Hi
Please confirm if you have managed to pay?
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Aklima
I have moved onto another provider.  I thought that the direct debit has covered the last bill before I put the new sim card in. However, I got message saying I still have an outstanding balance of £10 on my account. I have already cancelled by direct debit and was wondering how I can pay this. I couldn't access to my account, I phoned 03330030001 but I was told my direct debit is up to date, I tried to call 03330037777 but it says due to covid19 the call centre is closed.
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