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Unlimited minutes

  • 8 April 2020
  • 7 replies
  • 293 views

On 4th April You sent me a message saying I’d used 100% of my minutes.

When I go on the iD app on my phone the first thing it tells me is I have unlimited minutes. HELP

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Best answer by Will 23 September 2020, 10:13

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7 replies

Userlevel 8
Badge +9

Hey @ag1950 

 

I have answered very similar question in here. Just to add to that. I am sure you won't  be charged anything extra as long as you got unlimited minutes active. 

 

Kind Regards 

Gregor

I have just received a message to say I have used all my minutes and will be charged now of 40p per call. On checking I still have 192 minutes.  Help please

Userlevel 6
Badge +8

Hi @catlady54,

 

Have you bought any add-ons at all? If so, the message won’t account for that, but the App will when it displays what you have left.

 

Will

Hi Will. Yes I bought more minutes. Thank you for resolving

Userlevel 6
Badge +8

No worries at all @catlady54.

 

Chuffed we could help. Please do get back in touch if ever you need us again.

 

Will

Just tried to call a contact from my usual list and received a message that i will be charge 50pence per minute. I have unlimited minutes, but whats going on?

Userlevel 6
Badge +8

Hi @KeithAbb,

 

Do you know if they’re abroad at the minute?

 

Will

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