I have ported the number from ID to Vodafone and ID have sent me an email saying my final bill has been generated.
They have also blocked access to my account on both the ID app and the idmobile website. With the call centers closed how do I get access to my final bill?
Hi
Sorry to hear this the transfer shouldn't have blocked access to your account.
Please contact Live Chat team are available for account related support.
They’re available between 9am – 8pm Monday to Friday and 9am- 6pm Saturday and Sunday.
Unfortunately, were working on a reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as `available`. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available. No need to refresh the page, this will happen automatically.
Aklima
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