What does this mean
Best answer by Mohammed
View originalBest answer by Mohammed
View originalCan you help me with my bill plzÂ
Hi
Please could you give us an example of what kind of help do you need with your bill?
Thanks
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Why have I got costs for text messages on my bill when I have unlimited texts on my plan
Hello
Â
I’m sorry to hear that.
Can you give us a bit of information on what’s happened?
Is it just 1 account you have with iD Mobile?
How much is the debt being chased for?
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Mohammed
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Hi
Can someone please get in contact regarding a debt management company chasing me for monthly charges despite my bill being paid each month.
Hi
Sorry to hear your about the charges incurred on your bill.Â
Please check your bill to identify why you have incurred additional charges. Full information regarding billing can be found here .
This will help us identify why the charges have been applied.Â
Hope this helps.Â
Thanks,Â
Pearl
Hello
i bought new phone around December 2019 for my grandson at car phone warehouse, curry’s in Bath. They assured me that the EE contract would be cancelled. I realised it wasn’t cancelled around February 2020. I then cancelled it myself and realised I had cancelled the wrong contract. Prior to and since I have been paying CARS debt collectors. Since then the phone has been stolen (I’ve ordered another sim in separate chat) from my grandson and I had. I insurance. Please can you let me know how much I owe on the contract?Â
Thanks in advance.Â
Hello
If you could send your question into our Support Team who you have been in contact with via PM earlier, we’ll be able to find this out for you.
Ryan
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