Question

What numbers are included in my allowance

  • 12 November 2018
  • 4 replies
  • 324 views

If I take up a sim only monthly package with a free 500 minutes included. Which numbers can I ring ?
I.E. what numbers are not included in the 500 minutes ?

4 replies

Userlevel 6
Badge +8
Hi
Welcome to the ID Community, the following link might help you:
https://www.idmobile.co.uk/help-and-advice/call-charges

It includes all out of plan charges for both monthly and pay and go (vat inclusive)
Userlevel 5
Badge +6
If I take up a sim only monthly package with a free 500 minutes included. Which numbers can I ring ?
I.E. what numbers are not included in the 500 minutes ?


Hi Barry.

Standard mobile, landlines, and freephone numbers would be inclusive (the ones that eat away at that 500 minutes allowance).

If you so happened to use up all those minutes though, then you can find the "outside of plan" charges in the link Terry has kindly provided above.

Kevin

what countries are included, what prefixes to uk numbers are outside the allowance.

there must be a list of what calls that aren’t included or are included in the allowance.

please I.D. it must be legal requirement to tell customers what will be charged.

 

 

Userlevel 7
Badge +8

Hello @edwin,

 

You can see this here: https://community.idmobile.co.uk/bills-allowances-charges-21/inclusive-calls-600

 

Hope this answers your question.

 

Mohammed

 

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