Last June I entered £15.99 a month contract for 2Yrs. For the last two months I have been charged £16.42. There has been no additional charges on my bill and I can't find communication from ID explaining the increase.
Can you help please.
Is this an RPI increase?
Hi
The price rise will be due to RPI (Retail Price Index) which allows us to rise our contract prices almost in-line with inflation, and this affects certain contracts only. The rise is only against your normal monthly amount and additional charges will remain at the current rates.
I hope this help clears things up
Aklima
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