Question

why have i got a text saying ive gone over my call allawance & will be charged at 40p per minute?

  • 7 April 2020
  • 1 reply
  • 80 views

my plan was 500 minutes & unlimited text for £5 a month (i don’t have internet etc on my fone so data is irrelevant) but due to self isolation, i have been ringing friends & family more than usual, so yesterday i changed my plan to unlimited calls & texts for £6 a month & i got conformation that it had changed. i rang more than normal from yesterday aftyernoon onwards but tonight i got a text saying id gone over my call allowance & will be charged at 40p per min. im now too worried to make any calls to my family. can anyone please advise to what i should do?

many thanks.


1 reply

Userlevel 8
Badge +9

Hey @razy 

 

I have answered very similar question in here. Just to add to that. I am sure you won't  be charged anything extra as long as you got unlimited minutes. 

 

Kind Regards 

Gregor

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