Question

BILL PAID BUT STILL NOT ABLE TO USE PHONE

  • 1 January 2022
  • 1 reply
  • 39 views
F
Rank

My account was suspended, paid my bill within minutes and 12hrs later I still can't txt or make calls, this has never happened before and I desperately need to make calls to my children. Keeps telling me to call 7777 which I have and got nowhere, someone please help this is severely affecting my anxiety

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1 reply

Rory
Rank
Userlevel 5
Badge +6

Hi @Flowerhornfunk, sorry to hear this, and for the delay in getting back to you. If you still need help with this, I’d recommend contacting the Live Chat team.

 

Thank you,

Rory

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