bill paid text advising due

  • 17 January 2022
  • 7 replies
  • 35 views
gary bramhald
Rank
Userlevel 1

I've paid my bill but I've add a message saying its due in 3 days

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7 replies

gary bramhald
Rank
Userlevel 1

Need to speak to someone please about my payment 

Kash
Rank
Userlevel 7
Badge +7

Hi Gary,

It can sometimes take a few days for it to reflect on the app.

Is the payment showing as taken from your account?

Did you pay the full amount due?

 

Kash

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Kash
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Userlevel 7
Badge +7

Hi,

I can see that we have responded to you on another post.

 

Kash

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gary bramhald
Rank
Userlevel 1

Hello yes i paid it in full on Friday i just didn't want cutting off with getting a message saying my payment due in 3 days thanks your help

gary bramhald
Rank
Userlevel 1

Most helpful 

Mohammed
Rank
Userlevel 7
Badge +10

Hello @gary bramhald,

No problem if you do need any further help, just let us know here.

 

If you don’t have an active Direct Debit, we’d usually send a text around the time the bill is due to remind you, this is automated.

 

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Mohammed
Rank
Userlevel 7
Badge +10

Edit: I’ve now merged the topics together.

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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